VEText system transforming VA’s medical scheduling process
July 17, 2018, 09:40:00 AM Text messaging improves access, reducing thousands of missed appointments WASHINGTON — The U.S. Department of Veterans Affairs (VA) recently launched VEText, a text messaging appointment-reminder system, which to date has helped VA reduce no-show medical visits by more than 100,000. VA introduced VEText in March and 138 VA facilities are currently using…