We are volunteer veterans advocating for the best VA care we have earned and we are NOT a part of the VA.  

 

Please help us achieve President Lincoln's vision “To care for him who shall have borne the battle and for his widow, and his orphan,”   March 4, 1865.

Mountain Home VA Medical Center Leadership attending a Council meeting on August 10, 2017.

Left to right:  Dr. Andrew Sexton, KOPC Chief Medical Officer, Dr. Elizabeth Bishop, Associate Chief of Staff (ACOS) Primary Care Case Manager(PCCM), Mr. Dean Borsis, VAMC Facility Director.  Randy Scott, to the right of Mr. Borsis, is a council member and Vice President of Vet to Vet Tennessee.

Mountain Home Tennessee VA Medical Center VAMC) Director

Director since January 9, 2017/

Director Dean Borsos begins his new career at Mountain Home VAMC.   Click here to learn more about Director Boris.

Within our VISN 9 there are eight (8) VA Medical Centers, nine (9) Outpatient Clinics and 40 Community Based Outpatient clinics. For all intents and purposes each medical center is a stand-alone program and is in charge of the clinics in its regions. This means that unless the leadership is made aware of changes, it may take a while for the information to filter out to them so that they can integrate and implement them. 

June 7, 2016 Report No. 14-04435-265.  Mental Health Service Concerns at the Knoxville VA Outpatient Clinic James H. Quillen VA Medical Center Mountain Home, Tennessee. As a result of the 2-year long investigation, the Department of Veterans Affairs Office of Inspector General (VAOIG) substantiated three (3) major mental health deficiencies at the Knoxville Outpatient Clinic.

The VAOIG recommended that the Facility Director improve processes for communicating with community-based consumer-run groups that provide mental health services to veterans enrolled at the Knoxville VA Outpatient Clinic.The VISN 9 Network Director John Patrick and the acting Mountain Home VAMC Facility Director Dan Snyder concurred with the finding and recommendations in the report.  Mr. Synder’s January 4, 2016 memorandum stated “I concur with the findings and recommendations of this Office of Inspector General report. We had already been actively working to improve or enhance these areas and welcome the “fresh eyes” perspective provided by this report.”

This forged the development of a true partnership between the VA and the Council. Click here to view the full VAOIG report.  The Council prepared a written response to the report on July 14, 2016 and submitted it the VA Secretary Robert McDonald et al.  Click here to view the Council’s response and click here to view the letter to the Secretary.

What are the lessons we learned?

1. It is never too late to communicate, but we must all speak the same language.

2. Compromise on what you want, stand fast on what you need, and educate yourself.

4. Even a slow moving freight train can be turned when all the players are working together.

3. Trust, but verify and give people the benefit of the doubt.

5. Pretty much everybody wants to help, but sometimes than can't.

6. Recovery works, Recovery is more powerful than personalities, and hope is more powerful than all.

1 Comment

  1. My name is Edmond Rollins I’m a certified Licensed Professional Counselor living in the state of Louisiana. My family and me move from Oklahoma where my certification currently is. I would like to volunteer as a mental health advisor in Lafayette, Louisiana. Please contact me. I have a Masters degree in Counseling and a PhD in Christian Counseling Psychology. Thank you

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